What is Digitpen Hub?

Digitpen Hub is a unified AI Business Operating System that replaces multiple software subscriptions by integrating CRM, Website Building, Invoicing, Payroll, Marketing Automation, and Analytics into one single workspace.

How does the free tier work?

You get full free lifetime access to CRM lead management and unlimited invoicing without requiring a credit card.

Can I connect custom domains?

Yes! Custom domains with automatic 256-bit SSL certificates are fully supported for all websites and landing pages built on Digitpen Hub.

Privacy Policy

Last updated: July 22, 2026

Digitpen Hub (“we,” “our,” or “us”) operates the Digitpen Hub Suite platform at suite.digitpenhub.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information You Provide

Account Information: Full name, email address, organization name, phone number, and password.
Profile Information: Avatar, job title, department, and preferences.
Payment Information: Processed securely by Flutterwave or Paystack. We do not store full credit card numbers.
Content: Contacts, invoices, CRM data, emails, campaigns, and other business data you create.
Communications: Information you provide when contacting support.

Information Collected Automatically

Usage Data: Pages visited, features used, time spent, and interactions.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies: Essential cookies for authentication and session management.

2. How We Use Your Information

To provide, maintain, and improve the Digitpen Hub Suite platform
To process your subscription and send billing information
To send technical notices, updates, security alerts, and support messages
To respond to your comments, questions, and requests
To monitor and analyze usage trends for platform improvement
To detect, prevent, and address technical issues or fraud

3. Data Storage and Security

Your data is stored on secured servers in the United States and Europe
Encrypted in transit using TLS 1.3 and at rest using AES-256
Access controls, firewalls, and regular security audits
Passwords hashed using bcrypt with 12 rounds of salting
Session tokens are HttpOnly, Secure, and SameSite=Lax configured

4. Data Retention

We retain your data for as long as your account is active. After account deletion, we delete or anonymize your data within 90 days, except where retention is required by law (e.g., invoicing records retained for 7 years as required by Nigerian tax law).

5. Data Sharing

We do not sell your personal information. We may share data with:

Payment processors (Flutterwave, Paystack) solely for payment processing
Service providers who assist in platform operations (hosting, analytics, email delivery)
Legal authorities when required by applicable law

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your data. To exercise these rights, contact [email protected].

7. International Data Transfers

Digitpen Hub is headquartered in Lagos, Nigeria with operations in the United States. By using our service, you consent to the transfer of your data to servers in the US and EU.

8. Children's Privacy

Our service is not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy. Material changes will be notified via email or through the platform.

10. Contact

Digitpen Hub
Lagos, Nigeria
4 Mowry Ave, Fremont, California 94536, US
Email: [email protected]